Hilton Burau Bay Langkawi Resort | Resort in Langkawi
Resort in Padang Matsirat, Langkawi
Facing the beachfront, Hilton Burau Bay Langkawi Resort offers 5-star accommodations in Pantai Cenang and has an outdoor swimming pool, fitness center and garden. Featuring room service, this property also provides guests with a playground. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. At the resort rooms contain air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. All rooms come with an electric tea pot, while certain rooms are equipped with a terrace and others also feature sea views. The rooms have a desk. A buffet breakfast is available at Hilton Burau Bay Langkawi Resort. At the accommodation you'll find a restaurant serving Chinese, Italian and Malaysian cuisine. Vegetarian, dairy-free and halal options can also be requested. Popular points of interest near Hilton Burau Bay Langkawi Resort include Burau Bay Beach, Langkawi Cable Car and Langkawi Cable Car. Langkawi International Airport is 6.8 miles from the property.
Hilton Burau Bay Langkawi Resort is located in Langkawi.
This 250 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Parking, Ocean View, and several others. This is a 5 star rated property . Coming to Langkawi and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 250 Bedrooms Resort if you want to learn more about this place in Langkawi. These details are authentic, as they are provided by our partner, booking.com.
This Hilton Burau Bay Langkawi Resort in Langkawi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Burau Bay Langkawi Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Restaurant
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Wine/Champagne
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Kids' meals
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Bar
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Electric vehicle charging station
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Parking
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Free parking
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Accessible parking
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Parking on site
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Toilet with grab rails
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Wheelchair accessible
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Bathroom emergency cord
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Spa facilities
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Spa lounge/Relaxation area
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Beachfront
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Makeup services
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Steam room
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Beauty services
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Cooking class
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Yoga classes
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Pedicure
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Fitness center
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Beach
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Hair treatments
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Manicure
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Turkish/Steam Bath
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Body wrap
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Sauna
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Playground
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Tennis court
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Haircut
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Kids' club
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Facial treatments
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Spa/Wellness packages
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Fitness
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Personal trainer
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Body scrub
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Hot tub/Jacuzzi
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Spa
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Outdoor play equipment for kids
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Indoor play area
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Elevator
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Non-smoking rooms
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Air conditioning
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Family rooms
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Safe
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Facilities for disabled guests
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Wifi in all areas
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Baggage storage
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24-hour front desk
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Meeting/Banquet facilities
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Dry cleaning
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Tour desk
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Express check-in/out
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Shuttle service (additional charge)
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Daily housekeeping
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Airport shuttle (additional charge)
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Ironing service
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Babysitting/Child services
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Airport shuttle
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Concierge
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Car rental
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Room service
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Laundry
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Shuttle service
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Hair/Beauty salon
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Free Wifi
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Wifi
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Internet
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Outdoor furniture
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Outdoor pool (year-round)
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Garden
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Outdoor pool
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CCTV in common areas
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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Security alarm
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24-hour security
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Property cleaned by professional cleaning companies
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Staff follow all safety protocols as directed by local authorities
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First aid kits available
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Mobile app for room service
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Cashless payment available
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Physical distancing rules followed
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Beach chairs/Loungers
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Beach umbrellas
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Swimming pool
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Kids' pool
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Airport drop-off
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Airport pickup
Policies
Room Arrangement
| Room Info | Facilities |
|---|---|
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King Executive Room
Room Type:
Triple
Room Size:
44 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Interconnecting room(s) available, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe King Room with Terrace
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalcony, TerraceLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenElectric kettleViewGarden viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
King Guest Room with Balcony
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe King Room with Balcony
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe King Suite with Balcony
Room Type:
Suite
Room Size:
83 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Kitchenette, Dining tableOutdoorsBalconyLiving AreaDesk, Sitting area, Sofa, Dining areaBedroomWardrobe or closet, Childrens' cribs, Alarm clockAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Premium King Duplex Suite with Terrace
Room Type:
Suite
Room Size:
112 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Kitchenette, Dining tableOutdoorsBalcony, TerraceLiving AreaDesk, Sitting area, Sofa, Dining areaBedroomWardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillowPool and SpaRooftop pool |
|
Premium King Rooftop Suite with Terrace
Room Type:
Suite
Room Size:
83 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Kitchenette, Dining tableOutdoorsBalcony, TerraceLiving AreaDesk, Sitting area, Sofa, Dining areaBedroomWardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Premium King Suite with Sea View
Room Type:
Suite
Room Size:
112 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Kitchenette, Dining tableOutdoorsBalconyLiving AreaDesk, Sitting area, Sofa, Dining areaBedroomWardrobe or closet, Childrens' cribs, Alarm clockViewSea viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe King Suite with Terrace
Room Type:
Suite
Room Size:
83 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Kitchenette, Dining tableOutdoorsBalcony, TerraceLiving AreaDesk, Sitting area, Sofa, Dining areaBedroomWardrobe or closet, Childrens' cribs, Alarm clockViewGarden viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
King Room - Mobility Accessible
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Alarm clockKitchenElectric kettleAccessibilityEntire unit wheelchair accessible, Roll-in shower, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator, Emergency cord in bathroomRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Twin Executive Room
Room Type:
Triple
Room Size:
44 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Interconnecting room(s) available, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Twin Guest Room with Balcony
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Premium King Room with View and Balcony
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Childrens' cribs, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe Twin Room with Balcony
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe Twin Room with Terrace
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalcony, TerraceLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Alarm clockKitchenElectric kettleViewGarden viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Premium Twin Room with View and Balcony
Room Type:
Triple
Room Size:
42 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesWake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting area, SofaBedroomWardrobe or closet, Alarm clockKitchenElectric kettleAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
|
Deluxe King Suite with Sea View
Room Type:
Suite
Room Size:
83 m2
|
Food & DrinkBottle of water, Minibar, Tea/Coffee makerInternetInternet facilitiesBathroomToothbrush, Shower, Toilet, Bathtub or shower, Shower cap, Private bathroom, Conditioner, Free toiletries, Toilet paper, Bathtub, Bathrobe, Hairdryer, Slippers, Shampoo, TowelsGeneralSmoke Alarm, Privacy curtain, Air conditioning, Iron, Carpeted, Heating, Fan, Safe, Ironing facilities, Trash cansMedia & TechnologyRadio, TV, Video, Telephone, Cable channels, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clockKitchenElectric kettle, Kitchenette, Dining tableOutdoorsBalconyLiving AreaDesk, Sitting area, Sofa, Dining areaBedroomWardrobe or closet, Childrens' cribs, Alarm clockViewSea viewAccessibilityUpper floors accessible by elevatorRoom amenitiesDrying rack for clothing, Hypoallergenic pillow, Clothes rack, Socket near the bed, Feather pillow |
FAQ's
Is this Padang Matsirat resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Padang Matsirat resort?
Check-in time for Padang Matsirat resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Padang Matsirat resort have a swimming pool?
Yes, this Padang Matsirat resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Padang Matsirat resort?
Best-rates for the Padang Matsirat resort starts from $281 per night with includes Parking, Ocean View, Transportation/Shuttle, Business Services, Sports/Activities, Toiletries, Pool, View, Wheelchair Accessible, Security/Safety, Wellness Facilities, Spa, Guest Services, Entertainment, Air Conditioner, Accessibility, EV Charge Station, Child Friendly, Hot Tub, Internet, Balcony/Terrace, Oceanfront, Restaurant, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Padang Matsirat resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Padang Matsirat resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Padang Matsirat resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Padang Matsirat resort?
Based on the information reported by the owner or manager, the Padang Matsirat resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Padang Matsirat resort?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.