Alaya Heritage Resort and Spa | Resort in Darjeeling

| 4.0 (1 Review) |  1 Bathroom
Darjeeling Resort | Alaya Heritage Resort and Spa

Resort in Darjeeling

Luxury resort with a full-service spa and a 24-hour business center
Along with a full-service spa, this resort has a restaurant and a 24-hour business center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Change of towels is available on request.
Alaya Heritage Resort and Spa offers 20 accommodations with espresso makers and safes. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Parking
Designated Smoking Area
Balcony/Terrace
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Soap
  • Hydromassage showerhead
  • Towels
  • Shower
  • Toilet paper
  • Free toiletries
  • Private bathroom
  • Hair dryer
  • Toothbrush and toothpaste (on request)
Bedroom
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Heating
  • Bed sheets
  • Select Comfort bed
  • Electrical adapters/chargers
  • Chef
  • Local maps
  • Laundry detergent
  • Guidebooks/recommendations
  • Restaurant dining guide
  • Window screens
  • Free newspapers
  • Children's slippers
  • Slippers
  • Water-efficient toilets only
  • Iron/ironing board (on request)
  • Water-efficient showers only
  • Free local calls
  • Phone
  • Safe
Breakfast
  • Room service available
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • Buffet breakfast available for a fee weekends 8:00 AM–10:00 AM: INR 250-400 per person
  • Free daily reception
  • Local meal delivery service
  • Espresso maker
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • This property does not have elevators
  • Smooth flooring in public areas
  • Stair-free path to entrance
Activities
  • Zoo
  • Full-service spa
  • Private picnics
Entertainment
  • 32-inch LED TV
  • Satellite channels
  • Premium channels
General
  • 24-hour business center
  • Meeting rooms - 2
  • Conference center (1500 square feet of space)
  • Free newspapers in lobby
  • ATM/banking services
  • Hindi
  • English
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Locally-owned & organized tours & activities
  • Vegetarian dining options
  • At least 80% organic food
  • Designated smoking areas (fines apply)
  • Romance packages available
  • Couples dining
  • Vegan dining options
Guest Services
  • Laundry facilities
  • Daily housekeeping
  • Tour/ticket assistance
  • Change of towels (on request)
  • Dry cleaning service
  • Laundry facilities
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Outdoors
  • Outdoor entertainment area
  • Picnic area
  • Outdoor furniture
Spa
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Spa open daily
  • Massage - Swedish
  • Massage - hot stone

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 10:30 am
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately inr 250 to 400 per person airport shuttle fee: inr 3500 per vehicle (one-way, maximum occupancy 4) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 19aajct2409g1za special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

the foodle
Jul 18, 2024 02:49:42 AM
Review Score:   4
Summary: The hotel gave us the room we didn't book for. The reservation manager took our money for deposit but returned only half because he spent it. If we would have got the room that we booked for it would have been nice ig. The hotel location is good.
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Room Arrangement

Room Info Facilities
Premium Room, Balcony, Hill View
Room Size: 486 square feet m2
1 Double Bed
Premium Room, Balcony, Hill View

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Valley view, Soundproofed, Balcony, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Square feet - 486
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USD US $81
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